Purchase Orders, Pro-Forma Invoices and VAT
If your organisation needs a purchase order, quotation, pro-forma or particular invoice information, confirm that requirement with Knockout Labs before ordering. This page does not promise a purchasing facility, VAT treatment or credit account that has not been agreed.
Describe the paperwork you need
| Requirement | Detail to confirm with support |
|---|---|
| Purchase-order reference | Whether it can be accepted and where it must appear |
| Formal quotation | Exact material, quantity, price basis and validity of the proposed offer |
| Pro-forma request | Whether it can be issued and how it relates to payment and acceptance |
| Invoice | Contracting and billing details, order reference and required fields |
| VAT information | Applicable registration details and tax treatment for the actual transaction |
| Payment terms | Accepted method, timing and any expressly agreed account arrangement |
Do not assume the presence of an account login means that purchase orders or credit terms are available. Likewise, do not infer VAT registration or a particular VAT rate from a displayed catalogue price.
Include these requirements in a volume-supply enquiry where applicable, and identify any named-lot reservation request as a separate condition to confirm.
Keep document references connected
Record the quotation or purchasing reference alongside the final order reference. If the material, quantity or delivery requirement changes, check whether the earlier document still applies. A document naming a previous product or quantity should not silently govern a different order.
For an organisational enquiry, include the product link, presentation, quantity, billing organisation and any required reference. State which requirement is essential to your procurement process. Institutional accounts provides the main support route.
Confirm acceptance separately
Knockout Labs manually reviews orders. Sending a purchase order, receiving paperwork or completing a payment step should not be treated as confirmation that every requested commercial condition has been accepted.
Keep the actual response with your procurement record and resolve any difference before relying on it. The procurement checklist and supplier qualification page cover the separate evidence review.
For order-specific paperwork, contact support. This page does not supply tax advice or a substitute for the transaction’s confirmed documents.
Supporting checks
| Resource | Why open it |
|---|---|
| Ordering, Documentation and Support FAQ | Find short answers to recurring purchasing and evidence questions. |
| Institutional Supply | Separate organisational requirements from confirmed supply terms. |